Purchase Rules
These Purchase Rules (hereinafter referred to as the “Rules”) set out the rights, obligations and responsibilities of Sostinės gondola UAB (hereinafter referred to as the “Service Provider”) and the purchaser of the services (hereinafter referred to as the “Customer”) when the Customer makes a reservation and pays for the services online on the gondola.lt website.
1. General provisions
1.1. These Terms and Conditions shall be binding on the Customer when making a reservation and payment for the Services on the Service Provider’s website gondola.lt.
1.2. The Service Provider reserves the right to amend, supplement or update these Terms at any time. Changes will be announced on the website.
1.3. The Service Provider undertakes to provide the Client with quality services in accordance with the descriptions provided on the Website.
2. Booking and payment of services
2.1. Reservations for the Services are made on the Service Provider’s website gondola.lt using the Amelia Booking reservation system.
2.2. In order to reserve a service, the customer must select the desired service, date, time and provide all the necessary information required by the reservation form.
2.3. Payment for services is made online through the Paysera payment system. The customer is redirected to the Paysera environment to make the payment.
2.4. The payment is deemed to be made when the Service Provider receives confirmation from the Paysera system of the successful transaction.
2.5. Upon successful payment, a booking confirmation will be sent to the email address provided at the time of booking.
2.6. If the Client does not pay for the reserved services within the specified time (or immediately, if applicable), the reservation may be automatically cancelled.
3. Cancellation and refunds
3.1. For cancellation or modification of the terms of the reservation, the Customer must contact the Service Provider directly using the contact details provided on the website.
3.2. Cancellation and refund conditions depend on the service and the time of cancellation. The exact conditions may be specified in the description of each service or agreed individually with the Service Provider.
3.3. Refunds for cancelled services shall be made to the Customer through the Paysera system in accordance with the agreements between Paysera and the Service Provider, less any administration fees (if applicable).
4. Service Provider’s Details UAB “Sostinės gondola” Company code: 307118890 VAT payer code: LT100017751318 Address: J. Tiškevičiaus g. 4-4, LT-02232 Vilnius Bank: AB SWEDBANK Settlement account: LT637300019010192799420 E-mail: [email protected] Telephone: +37062055531
5. Final provisions
5.1. All disputes arising out of or in connection with these Terms and Conditions shall be settled by negotiation. In the event of disagreement, disputes shall be settled in accordance with the procedure established by the laws of the Republic of Lithuania.
5.2. In matters not covered by these Rules, the legislation of the Republic of Lithuania shall govern.
